West Virginia Debt Collection | Debt Recovery
Our agents are trained in debt collection and recovery; we act as agents for business clients, lenders, and creditors.
Many of these services are regulated under the federal Fair Debt Collection Practices Act and similar state laws. We comply with all applicable federal, state, and local statutes while in the course of conducting field calls. We maintain strict confidence and privacy with respect to all client/customer lists, debt information, price sheets, technical data, forms, collection materials, and other proprietary information. We contact customers in a professional and businesslike manner, realizing that many customers are sometimes angry, frustrated or fearful. We use calming language, gestures, and conduct to ensure that neither our words nor gestures are demeaning, condescending, or threatening.
We report each visit with names, dates, times, pictures, phone numbers, and other information as requested. We conduct additional investigation, if requested, to locate the customer and verify residency, without ever revealing the purpose of the inquiry.
Our Private Investigation Services include: